Privacy Policy

Last updated: 05/06/2025

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At Synergy Projects Consulting, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, training programs, and marketing.

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1. What Information We Collect

We may collect the following personal information when you:

• Fill out a lead form or contact form

• Register for a course (online or in-person)

• Sign up for our newsletter or WhatsApp updates

• Make a payment or request an invoice

This may include:

• Full name

• Email address

• Phone number

• Company name

• Job title or profession

• Location

• Billing or payment details (via secure payment processors)

 

2. How We Use Your Information

We collect your information to:

• Provide the services or training you’ve requested

• Process bookings, payments, and invoicing

• Send you course confirmations and materials

• Provide technical support or after-course assistance

• Inform you of upcoming training, special offers, and industry news

• Improve our services and customer experience

 

3. How We Store and Protect Your Data

• Your information is stored on secure platforms with access restricted to authorized personnel only.

• We use industry-standard encryption and firewall protection.

• Payment information is processed through trusted third-party services (e.g., PayFast, PayPal) and is not stored on our servers.

 

4. Sharing of Personal Information

We do not sell, trade, or rent your personal data to third parties.
We may share your information only with:

• Course instructors for attendance and certification

• Payment processors (for billing purposes)

• Trusted email/SMS marketing tools (e.g., Mailchimp, WhatsApp Business) strictly for our own communications

• Regulatory bodies if required by law or for PDU certification verification

 

5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or outdated information

• Request deletion of your data (subject to legal obligations)

• Opt out of marketing emails or WhatsApp updates at any time

To request any of the above, contact us at: info@synergyprocon.com

 

6. Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience and collect anonymized analytics (e.g., via Google Analytics). You can adjust your browser settings to refuse cookies if you prefer.

 

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here and take effect immediately. We encourage you to review this page from time to time.

 

8. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

📧 info@synergyprocon.com
📞 +27 78 364 8094
🌍 www.synergyprocon.com